Certified quality management
The worldwide accepted standard ISO 9001:2015 provides a process and system orientated approach for quality management and continuous improvement. It allows us to implement a management system that matches our specific requirements and realities.
We at Wiedemeyer particularly place emphasis on:
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Customer orientation
Understand, fulfil and exceed customer needs
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Leadership
Congruence of target and orientation of our organisation
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Employee orientation
Motivation of employees; use of their compenence for our company’s benefit
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Process orientation
To guide and direct activities and recources as a process will increase their efficiency
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System orientation
Realize, understand, guide and direct interactive processes as a system
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Continuous improvement
Continuous improvement of the overall performance as a permanent organisational objective
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Objective analysis for decision making
Effective decisions are based on the analysis of data and information
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Good vender relationships for mutual benefit
Increase of added value on both sides
All this was again approved by DEKRA during our recertification.
We are convinced that our quality management system verifiably leads us to decreasing process and failing costs,
to motivated employees, continuous improvement and - before all - to more satisfied customers.
And this is our ultimate ambition.
Environmental management
Climate protection is both a social responsibility and an entrepreneurial challenge for our company. Therefore, we ship our mail with the GoGreen label of DHL, so that when shipping our letters no greenhouse gas emissions. This compensation is provided by the support of internationally recognized climate protection projects.